Issues sending emails to customers

Identified — Email delivery has resumed and should be working again. We are investigating whether we can add further safeguards to prevent re-occurrence.

Sep 28, 20:57 GMT+00:00

Investigating — We are currently investigating an issue with our email delivery service. At the moment, our platform is unable to send emails to customers.

This affects all system-generated emails, including account verification emails and invitations to collaborate on projects. Until the issue is resolved, these emails will not be delivered.

We will post an update as soon as we have more information. We apologize for the inconvenience.

Sep 27, 10:51 GMT+00:00

Past incidents
September 28, 2026

No incidents reported.

September 27, 2026
Issues sending emails to customers

Identified — Email delivery has resumed and should be working again. We are investigating whether we can add further safeguards to prevent re-occurrence.

Sep 28, 20:57 GMT+00:00

Investigating — We are currently investigating an issue with our email delivery service. At the moment, our platform is unable to send emails to customers.

This affects all system-generated emails, including account verification emails and invitations to collaborate on projects. Until the issue is resolved, these emails will not be delivered.

We will post an update as soon as we have more information. We apologize for the inconvenience.

Sep 27, 10:51 GMT+00:00

September 26, 2026

No incidents reported.

September 25, 2026

No incidents reported.

September 24, 2026

No incidents reported.

September 23, 2026

No incidents reported.

September 22, 2026

No incidents reported.