Incidents history
November 2019 to September 2019
November 2019
Database maintenance
The maintenance took 3 minutes and we didn't observe any incident at the time. Excellent job Heroku!
Nov 10, 11:00 - Nov 11, 13:29 GMT+00:00
October 2019
[Imgix] Elevated rendering errors
Both rendering times and rendering errors have return to normal.
Oct 18, 14:54 - Oct 18, 17:10 GMT+00:00
Database maintenance
All the systems are back online, sorry for the inconvenience. Enjoy your new Media Area! :)
Oct 6, 05:00 - Oct 5, 23:00 GMT+00:00
September 2019
Increased number of timeouts
We have identified and improved the query that has caused a snowball error in our database bringing most of the queries to timeouts. The total number of record versions saved in our DB is growing fast and it's causing new challenges for us. We'll monitor the situation in the next few days. Hopefully we'll be faster next time as we have also improved our error reporting from the DB.
Sep 24, 14:31 - Sep 24, 15:59 GMT+00:00